Simulators

Practice Simulations that Evaluate the Conversation.

Artificial intelligence (AI)-powered simulations built in devlin.ai and Articulate Storyline, with behavior-based progression and outcome-based feedback.

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The Simulators

Financial Needs Discovery Simulator

Self-initiated build

Business Problem: New insurance agents were failing to build relationships with clients. They lost potential clients and didn't grow into business partners, because they didn't connect with clients on a personal level or respond in a way that built the client's confidence in the agent's ability and knowledge to meet their needs.
Business Solution: A real-time practice simulation on devlin.ai. The learner conducts a discovery conversation with a skeptical, variable-income client, and the meaningful financial risk comes out only after the learner asks relevant, context-driven questions about work structure and income variability. Agents practice thinking on their feet, answering questions as they arise, and using customer service etiquette before a real prospect is in the room. Also packaged in Articulate Storyline.
Business Impact: Mistakes in customer interactions get worked out before they go live.

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Voice Simulation for Sales Tax Onboarding

Capability sample

Opening screen of a voice simulation: a learner sits across from an accounting manager, and a panel invites the learner to tap the microphone and speak with Sarah

Business Problem: In a first client meeting about multistate sales tax compliance, an implementation team member has to ask before solutioning.
Business Solution: A voice-mode practice simulation built in devlin.ai and wrapped in Articulate Storyline. The learner meets an AI-powered Accounting Manager whose company has outgrown its sales tax compliance practices. Evaluation uses eight weighted criteria, two deductions, and an 85% pass threshold. The character is grounded in five tax reference documents rather than prompt instructions alone.
Business Impact: An implementation team member rehearses the first client meeting, asking before solutioning, and gets scored feedback on eight weighted criteria before the real meeting.

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Simulator that Teaches Designers to Build Simulators

Self-initiated build

Opening slide of the Articulate Storyline wrapper: The Retiring SME, with Frank, the retiring subject matter expert, beside the scenario text

Business Problem: A designer has to decide what turns a workplace performance moment into a practice simulation that can be evaluated.
Business Solution: An AI-powered trainer in devlin.ai, wrapped in Articulate Storyline, with variables that track build progress and drive avatar states. A designer who completes one guided session can configure the Simulation and Evaluation tabs for a real performance gap on their own.
Business Impact: It served as the live anchor in the June 2026 Innovation Hour session at the Applied Instructional Design Academy, attended by 33 instructional designers across two countries. Those who participated left with working simulators for their client or team.

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Bring the Performance Problem.

The first call covers what to build and in what order.

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EngagementIndependent contractor. Paid directly as 1099, or B2B through Dove Learning & Communication.
Based InGreater Houston / Sugar Land, Texas
CredentialsArticulate 360 License Holder. Texas Life and Health Insurance License. Applied Instructional Design Academy Instructional Design Certificate. Secondary Mathematics Certification: Texas, South Carolina, West Virginia, Tennessee.